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As we transition to our new website, we want to ensure
our customers can readily access customer support if
the need arises.
Contact Information
Deltacom Customer Care:
1.800.239.3000
Billing inquiries: 7 am - 5 pm CT
Order status: 7 am - 5 pm CT
Service advantage and agent support: 7 am - 5 pm CT
Trouble management: 24x7
Click here for the Customer Care escalation list.
Payment Remittance
Click here to download our automatic draft agreement or remit payments to one of the addresses below. Please include the payment stub from your invoice with your payments.
Payment Via Regular Mail
Deltacom ID 1058
P.O. Box 2252
Birmingham, AL 35246-1058
Payment Via Overnight Mail
ATTN: Deltacom Retail Lockbox #1058
Regions Bank
2090 Parkway Office Circle
Birmingham, Alabama 35244
Payment Via EPAY
1.877.729.4823
1.877.PAYITCD
Daylight Savings Systems Configurations
| Change PBX System Clock by CAT or MOC Mode |
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| Daylight Savings Time - IPK & SV8100 |
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| Setting System Clock by Station Dialing |
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| Procedure for Changing the Time and Date on the EPRO II |
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Voicemail Access Numbers
If you do not have your voicemail access number,
please refer to your Account Information Packet,
which should have received in the mail upon
completion of your service installation. If
you do not have your Account Information Packet
please call Customer Care at 1.800.239.3000.
Please have your 8-digit account number available.
Instructions
Click
on the icon to view the document.
| CallSaver Basic
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| CallSaver 1 –
C |
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| CallSaver 1 – L |
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| CallSaver 2 – C |
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| CallSaver 2 – L |
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| CallSaver 3 – C |
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| CallSaver 3 – L |
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| CallSaver Extension –
C |
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| CallSaver Extension –
L |
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| CallSaver Auto-Attendant |
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| CallSaver Family |
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| CallSaver Pager |
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| Install Adobe Acrobat
Reader >> |
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Security Solutions
Click
on the icon to view the document.
For additional product userguides and FAQs, please visit the Deltaview customer portal site.
If you would like more information on our products and
services, please visit our new website at
www.earthlinkbusiness.com.
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